Pat O'Donnell & Co > Service
Pat O'Donnell & Co is the leading reseller of Construction Equipment and Parts in Ireland!  The company, which was founded in 1970, represents international market leaders in the machinery business such as Volvo CE, Volvo Penta, Sandvik, Perlini and Kaeser.
Service

The Pat O'Donnell & Co. Service Department operates nationwide, covering the thirty-two counties with a network of four branches located at Dublin, Cork, Galway and Portadown.

Customers are served throughout the country with Field Service vans operating out of the branches with state-of-the-art fully equipped workshops at all four locations incorporating 10 ton overhead cranes.

The Service Department operates 24 hours, 7 days a week with seperate teams of engineers and technicians employed in Field Service and at the 4 workshops.

Service Contracts


Service Contracts

The investment in heavy plant and/or equipment is significant and at Pat O’Donnell & Co., we understand the vital factors, which influence the purchasing decision. Once a customer has decided on the machine that can meet it production requirements, there are two post-sale determining features, which must be met.Firstly, how can the machine be utilized to its maximum potential and secondly, what capital depreciation will occur?At Pat O'Donnell & Co., we offer Service Contracts which can answer the above criteria. By planning regular services and repairs to a schedule convenient to the customers we are ensuring the maximum availability of the machine. Regular service and maintenance will increase the productivity of machines. A Service Contract also aims to eliminate the most costly aspect of machine-maintenance, unexpected, major breakdowns. Finally, by ensuring that world-class technicians fit only manufacturers’ parts with warranties can increase the value of machines at trade-in time.The range of machines that are serviced are:

  • Volvo Wheel Loaders
  • Volvo Excavators
  • Volvo Articulated Haulers
  • Volvo Compact Equipment
  • Volvo Backhoes
  • Volvo Graders
  • Rammer Hammers
  • Rammer Cutters and Crushers
  • Rammer Breaker Booms
     

Click here for the Service Request Form.

Training

All our technicians and engineers are fully equipped with all the necessary training to complete maintenance and repairs under the supervision of the company’s full-time Training Manager.
At the company’s head-office in Dublin a purpose-built training centre is provided to carry out a continuous training programme and the engineers from the Workshops and Field Service Team are sent around the world to complete their training on-site with manufacturers.
As the company continues to grow in all areas, and most notably the Service Department we have a continuous programme of recruiting apprentices. Once we have selected the most promising candidates, apprentices are registered with FAS to complete the ‘Construction Plant Apprenticeship’ programme.
Today, members of our management team and over 60% of our qualified fitters served their apprenticeship with us and in return we ensure that their education and training is progressed right throughout their career.

Health & Safety

The company employs a full-time Health and Safety Manager to ensure that our employees reap the rewards of stringent standards in health and safety. By safeguarding our employees we are ensuring that customers’ machines are serviced with every attention to detail and deadlines are met.
The benefits to a customer from our dedication to Health and Safety extend from our workshops to their premises. The Field Service team prides itself on its awareness and understanding of our customers’ on-site safety regulations. Our mission is to blend in with the customer’s workforce to complement their operations and assist in achieving customer standards and goals.